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Your Payroll NZ's Frequently Asked Questions


Your Payroll NZ's Frequently Asked Questions


We've all got questions! See if yours is listed here. We have picked and answered the most commonly asked questions, yet, if you can’t find the answer you’re looking for, contact us with your questions - contact us

Yes, Your Payroll is a free software that allows you to manage your employees' normal pay, holiday pay, additional earnings & deductions, taxes, leaves, payslips etc.


We will not charge you anything on this.


The only charge you should be aware is Payment Express Gateway Service.

This is the service fee charged by Payment Express. Again, Your Payroll does not charge you anything.


Every time when you use Payment Express for processing payment, they will charge you a $3+GST fee.


We can't pay this for you, because our service is already free. But you may claim this back via our support.

New Zealand Bank will charge you the fee for each transaction. We cannot pay this cost for you, because our service is already free.

Yes, this step is vital for Payday Filing.


Otherwise, you cannot do Payday Filing to IRD.

This is due to the permission you gave to Your Payroll, was not the right one. So IRD is not accepting that.


Before you connect the company to IRD, please double check the myIR login you use:


1. Make sure to use your company's myIR Account Login;

2. Make sure your company has already registered for Employer;

3. Make sure to use company's master myIR account. If you are granting a different myIR account access for your employee, DO NOT use this one, as this account does not have PAYE access. Use company's master myIR account.


If you still see errors when linking your employee to IRD, please let us know by leaving us a message through the button at the bottom in the web page.


  • Organisations with staff numbering 1 to 500.
  • Organisations based locally and overseas.
  • Organisations from a wide range of industries.
  • Hotels
  • Charitable Trusts
  • Financial Organisations
  • Retailers
  • Manufacturers
  • Education Institutions
  • Logistics
  • Others

Simply update your details via our software online. For any issues, contact us here - contact us

Our standard deadline is as per Inland Revenue's conditions on their website, which you should follow. However, chartered accountants can help you keep up with most requirements.

You can simply enter employee's bank account details and their salary can be transferred directly via the system automatically. Banking is online.

Electronic payslips can automatically be emailed to your staff member.

We offer a wide range of payroll and accounting reports that will be emailed to you. For more information on reporting options please contact us.

Our system automatically handles all forms of leave defined as per the NZ Holidays Act and we provide you with updated reports at the end of each pay period. All of which can be edited as per your options.

Don't worry. You can correct it anytime. Our system helps you record everything you need. Correction only takes 2 mins. and We will send the correction to IRD.

We do it all. You will never need to deal with the Inland Revenue Department for Payday reporting.

We provide comprehensive support service on all payroll related matters to our clients.

An online payroll software allows you to enter and store all your data in the cloud, allowing you to access it from anywhere, at any time, and with strict security. It double-checks your calculations and entries for any mismatches and anything missing so you can avoid costly errors.

Cost is zero. You do not have to pay a single penny for using Your Payroll Ltd.  You only have to learn to navigate the platform by using our Guide or the Tooltip pop-up which will appear after you sign up.

It is important to understand that it’s up to an employer to understand employment law and ensure employees are receiving their minimum entitlements. More information on the NZ legislation that outline those requirements can be found in the Employment Relations Act 2000.

To avoid or minimise any penalties it’s important to first call IRD to let them know. Next, pay your PAYE as soon as possible. You will get periodical email notifications from us as reminders to do your taxes.

Simply register with us and take a look around. There are no obligations. NO FEES. For any questions, email us at - 

You don’t need to install the Your Payroll programme on your computer as it is accessible over the Internet. Take a day or two to sit and complete the setup process and you're ready to go.

We have developed Your Payroll from the ground up with security in mind. Your Payroll has advanced encryption and hardware and software firewalls to keep your information safe and confidential. For more information, read our Privacy Policy.

Your master file is stored online at our servers in NZ. The master file is backed up throughout the day and a full copy of the master file is regularly taken and stored at another seoff-site site location. Back-up computer processing facilities, plus backup network capability are all maintained automatically by us.

Even if you have never used a computer before you will find Your Payroll easy to use. The “one touch” pay means you can simply click to enter your employees’ pays then click again to process the payroll. It really is that simple. The only additional thing you may need to enter is leave taken and we will show you how to do that.

Yes. We have a substantial team of payroll and information technology specialists specifically to ensure Your Payroll is always up to date with the current legislation.

Your Payroll handles Annual Leave, Sick Leave, Special Leave, Long Service Leave, Leave in Lieu, Unpaid Leave, Bereavement Leave, Alternate Public Holidays, Statutory Holidays etc. In fact, it keeps track of all leave types, including Parental Leave as required by New Zealand legislation.

Yes. Your Payroll can automatically file your IR348 (E-File) to the Inland Revenue Department when it falls due. Just let us know if you want us to do that for you.

We can automatically direct debit from your company’s bank account and direct credit into your employees’ bank accounts.

Many standard reports are provided with the system. The main ones are:

– Payslips

– Direct Credit Schedule

– Departmental Costing Report

– Leave History Report and Leave Balance Report

– Pay Run Report

– Deduction Schedules

– Benefit Schedules

– IR 348 (Paper copy of the IRD E-File)

All reports are in Acrobat PDF format and can be downloaded or emailed.

Because this is an Internet-based application, no specialised hardware or software is required. All you need is a PC or Mobile, an internet connection and a browser.

Yes – you can easily run your payroll on Your Payroll using an iPad or any other technological device with internet connection.

KiwiSaver can be confusing for employers but if you are our client, any changes will be automatically updated so when you pay employees you know their KiwiSaver contributions and employer’s contribution are calculated correctly.

As long as you’re our client, tax on any bonuses paid to employees will be automatically calculated for you. If not, you can use the IRD tax tables for one off payments.

All employees are entitled to a set amount of annual leaves. It’s up to you (their employer) to keep track of leave taken through our online software. You can approve or disprove of any leave through Your Payroll - Leave Section Page.

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IRD has certain criterions that defines a contractor. If your employees meet that criterion then it’s fine to pay them as contractors rather than employees. Talk to us for confirmation of what constitutes a contractor.

There are no changes you have to make except adjusting the hours you pay them. Part-time employees are entitled to the same rights as full-time employees.